keeneo
  • Data & Analytics

BigData and ML-based solution for marketing research and customer experience optimization

Client
IT company delivering tools for customer experience and product optimization, AI-powered marketing research, experimentation and personalization
Challenges
Data Engineering, Existing Solution Audit, Architecture Optimization, Research & Development
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Business purpose

The customer develops a web platform that uses A/B, split and multivariate testing to boost client engagement and increase ROI. Thanks to the many possibilities to experiment and truly understand the preferences of their target audience, users (marketing specialists, product owners, etc.) can significantly improve the quality of their app or website, create a unique promotional strategy, and drive in visitors who are statistically more likely to become their long-term clients.

Our solution

At the very beginning of our collaboration, Keeneo performed an audit of the existing solution and analyzed its architecture from the point of view of performance (considering the huge amount of data that had to be processed on the daily), maintainability and scalability. Having implemented all of the necessary changes, our developers and data engineers continued to work with the customer and eventually became part of their product and feature teams. Some of the projects that were completed with Keeneo’s assistance include:
  • Development of an algorithm that calculates the conversation rate of a website – or any other digital product – depending on a specific, pre-selected target audience (e.g. people of a certain age, gender, profession, city of residence);
  • Design and implementation of a tool that analyzes all of the currently available ways of increasing profitability of the user’s business, and calculates the amount of revenue in each particular case/strategy scenario;
  • Performance optimization of every existing service;
  • Data collection and processing using a variety of cloud technologies.

Achievements

Rapid Team Deployment

A team of 8 Keeneo experts assembled in 1,5 months.

Optimized Cloud Costs

Cloud environment costs reduced by 30%.

Faster Delivery

Time-to-market sped up by 30%.

Reduced Bug Incidents

The number of bugs decreased by 60%.

With Keeneo assistance we were able to build not one but several technical teams and branch out into Data Engineering, ML, AI and Cloud technologies.

The guys are true experts in their field!

Customer’s CTO

Project specs

a team of

3-8

FTEs
during

5+

years

Technologies

  • C++
  • Golang
  • Symfony
  • React
  • Java
  • Google environment
  • (Cloud SQL, Cloud Datastore,
  • Cloud Storage, Cloud Pub/Sub)
  • AWS
  • Apache Beam Go SDK
  • Python
  • Machine Learning

Our role

  • Back-end Development
  • Front-end Development
  • Data Engineering
  • Automated Testing
  • Project Management
  • DevOps

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